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Marriott International review in Sewell, New Jersey: Marriott hotel

1.0
Details
Nobody at Marriott knows what they are doing every time you call or check in everybody has a different story redeeming points is ridiculous the way they do it
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Most Helpful
Review
#1592673 Review #1592673 is a subjective opinion of poster.
Service
Marriott International Customer Care
Reason of review
Pricing issue
Loss
$500
Preferred solution
Let the company propose a solution

Marriott International review in San Francisco, California: Issues with Marriot Hotel

Used Marriot in up stat2 New York approx 10 months ago. We are having a billing issue with documentation. Marriot refuses to acknowledge the problem or the person to talk to is never in or on the phone. Never return our phone call. Who at Corporate should we contact? Another issue: I'm tired of receiving phone calls offering free night stay at Marriot if I listen to their sales pitch. HELP with a phone number - call Ed 415 412 8830
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Review
#1646361 Review #1646361 is a subjective opinion of poster.
Service
Marriott International Customer Care
Reason of review
Problems with payment

Marriott International review in Barrington, Rhode Island: Overcharging, charged for food deliveries nigjt I was leaving. $240 Never ordered groceries. Harrassed, maid walking in at will yelling and screaming. Crazy. Overcharged thousands and can't get ba

They just stole money. Ran my card up to 5 times a day. 3 to 4 different people without my permission.
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Review
#1585514 Review #1585514 is a subjective opinion of poster.

Marriott International review in San Francisco, California: Salt Lake City

First, when I arrived for a major convention today, suddenly my reservation was cancelled. I did get a room eventually. It is 17:19 6/22/2019 and there is a concert going on outside of my room that is so loud that the furniture in my room is vibrating.
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Review
#1566089 Review #1566089 is a subjective opinion of poster.
3.4
Details

Update by user Mar 26

My issue was completely and happily resolved. My belief in better business practice and customer service was also restored.

I don’t believe that the customer is “Always right” but “right” is right. I thank the Marriott for handling this situation and I looked forward...

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Review
#1434689 Review #1434689 is a subjective opinion of poster.
Service
Marriott International The Saint Hotel Room Booking
Reason of review
Return, Exchange or Cancellation Policy
want to report on first, my stay at the Fairfield Inn, 100 Greenwich Street, NYC, NY, 10006 was a total complete disaster. First, hotel is new and the rooms don't have storage for clothes, only a closet. Second, I tried to use the elevator on 22 Sept 2018 around 0715...
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Review
#1397111 Review #1397111 is a subjective opinion of poster.

Marriott International review in Twentynine Palms, California: Prejudice

1.2
Details
The Marriott always reject my Applications no matter how qualified I am.
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Review
#1391282 Review #1391282 is a subjective opinion of poster.

Marriott International review in Brighton, England: Mis-sold Falsely advertised room

1.0
Details
Marriott International review - Mis-sold Falsely advertised room
Marriott falsely advertised a room on Hotels.com. They have a photo of the Corner Suite advertised as their Superior room. We paid extra to get this room as it looked amazing only to find out it was the same as the cheaper room. I complained but they said there’s nothing they can do other then update the website. But they still haven’t.
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Review
#1391000 Review #1391000 is a subjective opinion of poster.
Service
Reservation Counter Marriott Room Booking
2.4
Details
MADE A RESERVATION THRU MARRIOTT RESERVATIONS AND WAS WRONGFULLY BOOKED AT ONE OF THEIR HOTELS IN A COUNTRY I NEVER VISITED. THEY REFUSED TO ISSUE ME A REFUND, SAYING IT WAS A NO SHOW! I COMPLAINED TO MARRIOTT MANY TIMES AND WAS GIVEN THE RUN AROUND, IE, PEOPLE WOULD...
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Review
#1353975 Review #1353975 is a subjective opinion of poster.
Service
Marriott International Room Booking
Cons
  • Unprofessionism
Reason of review
NOT REIMBURSED FOR RESERVATION MISTAKE MADE BY MARRIOTT RESERVATIONS
Loss
$252
Preferred solution
Full refund

Marriott International review: Marriott in a mess

Marriott's have some rude managers being mean to you for no reason. Got charged double for no reason in a one night stay.
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Review
#1347714 Review #1347714 is a subjective opinion of poster.

Contact Marriott International Customer Service

Website:
Mailing Address:
310 Bearcat Drive
Salt Lake City, UT 84115-2544
Phone:
(801) 468-4000
All Marriott International Contacts

Marriott International Products and Services Reviews

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Marriott International review in New Orleans, Louisiana: Very Bad

1.1
Details
Customer Service, my recent stay at the Spring Hill Marriott in New Orleans was a disaster. I've called numerous called the customer service line. I spoke with a customer service rep with your company that promised a that a account rep wiould call me by the end of the day and yet I did not receive a call at all. this was to be expected. I had Hotel,com to call the hotel and the person that he spoke to was so rude that they offer me a 100,00 voucher because they rep I spoke to could totally relate to the treatment I must have experienced at the hotel. i stayed at the hotel on July 2nd and 3rd. there was a rude dude the check us in. He wanted to know why I was paying cash. I had to call a manager. the guy who checked me in also told me that the hotel had its on rate and I shouldn't have booked on Hotel.com, He then proceeded to tell me he was too busy to deal with this. I just checked into a room where there was rust in the tub, the carpet was so nasty, the room for a suite was small, and the noise was unbearable. It was the worst stay ever. When i checked out I was told paper or a sign in book was not completed. The young lady told me that the guy that checked us in hates his job. She was very apologetic but it was a little too late. the sign in log was to inform me that it was a 40.00 parking fee. to my surprise this was taken out of my 100.00 a night security deposit. I am requesting a refund in the amount of 333.00 I don't think anyone will ever call. that seems to be just poor customer service on your company's part. It runs deep. I have been trying to get in touch with the CEO and Director of Marriott to express my dissatisfaction. It has been almost impossible but I plan to continue until I get a refund this hotel is in bad need of an upgrade for the rates that are being charged. A training course for your staff wouldn't be a bad idea as well. I look forward to hearing from you soon, thought I've been promise several return phone call and yet I haven't received on. this is not how you treat a paying customer, cash or credit. thanks Juanita Adams
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Review
#1071375 Review #1071375 is a subjective opinion of poster.
Product
Marriott International Room
Reason of review
Poor customer service
Loss
$333
Preferred solution
Full refund