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Customer Service, my recent stay at the Spring Hill Marriott in New Orleans was a disaster. I've called numerous called the customer service line. I spoke with a customer service rep with your company that promised a that a account rep wiould call me by the end of the...
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1.1
#1071375
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I recently stayed at the Courtyard Austin North/Parmer Lane and was dismayed to discover an extra credit card charge this morning. A member of the hotel staff (Adriana) informed me that this was due to smoke damage to the room. The hotel manager, Ms. Emily Nebrasky,...
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3.7
#943653
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My name is Elisa, writing from Lisbon, > Portugal. > > The reason I am writing is: > Context: > Last October I tried to make a reservation at Boscolo Exedra > Roma. > I completed the reservation including credit card > number/details. ...
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1.8
I didn't like
  • Unprofessionism
#737549
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Other Product Review

Marriott International
#597073
There all LIARS!!!!!THEY SAY ONE THING AND THEN DO ANOTHER LIARS LIARS LIARS
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Poor Room Conditions Review

Marriott International
#501046
Great place near downtown denver... Until they charged our credit card two days later $150 for an Ihome we were accused of stealing. There wasn't even an Ihome in our room that I can remember but apparently they have witnesses that there was one before we checked in. so some dumb cleaning lady probably stole it and blamed it on us. Which sucks frankly I feel like we were scammed. Im 24 and a waitress but believe me I don't need ur *** Ihome, I...
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Gaylord Hotel - Nashville TN – July, 2015 - REVIEW Original Reservations made on Dec. 16, 2014 Nathan and Darlene Pipkin, July 2, 2015 to July 7, 2014 Moose Convention Review Sorry this is so long, really tried to condense. Definitely worth reading. We waited in a...
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3.0
I didn't like
  • Unprofessionism
#708844
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Disappointing response from Marriott Hotels after a theft at the Boston Copley Hotel...forgot a backpack for 15 minutes at the valet parking area and when I returned my bag was at the lobby office...to my surprise all the cash that was in my passport holder was...
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Anonymous
Anonymous

How is the hotel to blame for YOUR negligence?

Key Biscayne, Florida
#663152
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When my friends and I traveled to London for the first time we had no idea how far Kings Cross Station was from your hotel and made the mistake of thinking we could walk, more like trek with our overweight luggage, all the way there. Arriving sweaty and tired your...
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5.0
#611491
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Marriott International - Sanitary Conditions Review from Riverside, California
At 3am this morning my sister and I woke to BEDBUGS!!! The night staff Did not know what to do. Not much left to say. This was at the Marriott Courtyard LAX Los Angeles 1/25/15
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2.0
#586518
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At the Residence inn at 230 Jumping Brook Rd., Neptune Twp, N.J. 07753 it was 64 degrees, the heat wasn't working, they couldn't fix it, the pool and hot tub was out of order and wasn't posted online when I booked my stay. My handicapped son was cold and we would have...
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I didn't like
  • That there was no heat or pool
#580918
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I recently stayed at the Courtyard Brandywine/Wilmington (using my reward points), and while it is a non-smoking hotel, and I am a smoker, I would never dream of risking the $250 fine. Well, it didn't matter because even though we are on camera going outside to smoke...
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1.8
#572380
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Marriott International - Not a Marriott When I Arrived
I made my reservation on June 24, 2014 for my 60th Birthday vacation December 12, 2014. When I arrived Marriott had sold the property on December 11, 2014, the day before my arrival. On November 10, 2014 I tried to make a 2nd room reservation for my life long friends...
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Moore's Island, Bahamas
I liked
  • To be determined
#570785
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